Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting them at silkyplushhair@gmail.com
SHIPPING
Orders placed before 3 pm ET generally ship the same day. In the event of high order volume, the order will be shipped the following business day.
We offer two shipping options: 1 – 3 Business Day shipping as well as Express 1 – 2 Business Day shipping.
Once your order ships, you will receive an email with tracking information as well as update tracking emails until your order has been delivered.
We do not take responsibility if USPS or FEDEX delays the delivery of your package, as it is 100% out of our company’s control.